PRIVACY POLICY

At Beauty Factory Bent, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our salon or interact with us, whether online or in person. Please read this policy carefully.

1. Information We Collect

We may collect personal information such as:

Your name, contact details (phone number, email address), and address.
Details of services you have booked or received.
Payment information when making transactions.
Any other information you voluntarily provide (e.g., preferences, feedback).

2. How We Use Your Information

We use your information to:

Provide and manage the services you request.
Communicate with you about appointments, promotions, and updates.
Process payments securely.
Improve our services based on your feedback.
Maintain a customer record for future visits.

3. Data Security

We take reasonable precautions to secure your personal information. We use secure payment processing and store information safely to prevent unauthorized access. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (e.g., payment processors) only to the extent necessary to provide our services. We may also disclose information when required by law or to protect our rights.

5. Your Rights

You have the right to:

Access and receive a copy of your personal information.
Request corrections to any inaccurate information.
Request deletion of your information, subject to legal requirements.

6. Cookies and Online Tracking

When you visit our website, we may use cookies and similar technologies to enhance your experience and gather information about traffic and site usage. You can choose to disable cookies through your browser settings, but some features may not function properly as a result.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and the updated policy will take effect immediately upon posting.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or your personal information, please contact us at:

Beauty Factory Bentleigh
169 Jasper Rd, Bentleigh VIC 3204
info@beautysalonbentleigh.com.au
0414501722

By using our services, you agree to the terms of this Privacy Policy.